Effective Date: 25/05/2025
Microrecycling Australia Pty Ltd T/A HarvestCrowd (“we”, “us”, “our” or “HarvestCrowd”) is committed to protecting your privacy and managing your personal information in accordance with the Australian Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs).
This Privacy Policy describes how we collect, use, disclose, store, and manage your personal information when you use our website www.harvestcrowd.com (the “Site”) and our crowdfunding and incubator services.
1. What Information We Collect
We may collect the following types of personal information:
Identification and Contact Information: Name, email address, phone number, residential or business address.
Financial Information: Bank account details, payment information, investment details for crowdfunding purposes.
Business Information: Information related to your startup or project, pitch details, company documents.
Website Usage Information: IP address, browser type, device identifiers, pages visited, and time spent on the site.
Other Information: Any additional information you provide us directly through the Site, applications, emails, or via customer service.
2. How We Collect Personal Information
We collect your personal information through:
Forms on our website
Email or phone communications
User account registration
Crowdfunding campaign submissions
Investor interactions
Cookies and analytics tools
3. Why We Collect Your Information
We collect and use your personal information for the following purposes:
To provide, manage, and improve our services
To assess and support crowdfunding campaigns
To connect startups with potential investors
To process payments and manage financial transactions
To communicate with you and respond to inquiries
To comply with legal obligations
For marketing purposes, with your consent
4. Disclosure of Personal Information
We may disclose your personal information to:
Our business partners, affiliates, and service providers who assist us in delivering our services
Payment processors and financial institutions
Government and regulatory authorities, if required by law
Investors or supporters where you have consented to such disclosure
Legal and professional advisors
We will not sell your personal information to third parties.
5. Overseas Disclosure
Some third-party service providers we use may store or process personal information overseas (such as cloud hosting providers). Where this occurs, we ensure that appropriate data protection measures are in place and that the recipient complies with the APPs or equivalent privacy laws.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. These include:
Secure servers and encryption
Access controls and user authentication
Regular monitoring and security audits
However, no data transmission over the internet can be guaranteed as fully secure.
7. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and to request its correction if inaccurate, out-of-date, or incomplete. To make such a request, please contact us (details below).
8. Cookies and Analytics
We use cookies and similar technologies to enhance your experience on our Site and to analyse user traffic. You can manage cookie settings via your browser. Third-party analytics services may also collect non-personally identifiable information.
9. Direct Marketing
We may send you marketing communications about our services or campaigns. You can opt-out of receiving these messages at any time by using the unsubscribe link or contacting us directly.
10. Complaints
If you believe we have breached the Privacy Act or mishandled your personal information, please contact us using the details below. We will investigate and respond to your complaint within a reasonable period.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Website: www.oaic.gov.au
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.
12. Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact us:
Email: info@harvestcrowd.com
Address: PO Box 404, Concord NSW 2137
Website: www.harvestcrowd.com